Privacy Policy | Aegisys

1. Who We Are

Aegisys Pty Ltd ("Aegisys", "we", "us", "our") provides managed IT services, cloud solutions, cyber security, and ISO certification consultancy to businesses in Melbourne, Victoria, Australia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

For enquiries: info@aegisys.com.au

2. Information We Collect

We collect personal information only when you choose to provide it. This may include:

Your name, email address, and company name when you submit a contact form or enquiry
The content of any messages you send us
Technical information (browser type, pages visited) collected automatically via cookies for site functionality

We do not collect sensitive information (e.g. health, financial, or government identifier data) through this website.

3. How We Use Your Information

We use the information you provide to:

Respond to your enquiries and provide the services you requested
Send you relevant information about our services where you have consented
Improve this website and our service delivery
Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

This website uses essential cookies required for the site to function (e.g. storing your cookie consent preference). We do not use advertising cookies, cross-site tracking cookies, or third-party analytics that identify you personally. You can choose "Essential Only" in our cookie banner to restrict cookie use to the minimum necessary.

5. Third-Party Services

Our contact form is processed by Formspree (formspree.io), a third-party form service. Submissions are transmitted to Formspree's servers and then forwarded to us by email. Formspree's own privacy policy governs the handling of your data during this process. We use Google Fonts for typography, which may result in your browser connecting to Google's servers. No personal data is shared with Google in this process beyond what is inherent in any web request.

6. Data Storage & Security

Enquiry data received by email is retained only as long as necessary to respond to your request or maintain business records. We implement reasonable technical and organisational safeguards to protect personal information from misuse, loss, or unauthorised access — consistent with our ISO 27001-aligned security practices.

7. Your Rights

Under the Australian Privacy Act you have the right to access personal information we hold about you and request correction of inaccurate information. To make a request, contact us at info@aegisys.com.au. We will respond within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of this website after changes constitutes acceptance of the revised policy.